Black Student Alliance (BSA) Family and Student Liaison

Job Classification: Part-time (10-15 hrs/week)
Reports To: Co-Executive Directors
Department/Location: Hybrid (Remote / SB Office / Community Sites)
Date: July 2025

Job Summary:
The Black Student Alliance (BSA) Family and Student Liaison will cultivate strong partnerships between families, students, and Healing Justice Santa Barbara’s BSA program. This role ensures transparent communication, organizes family‐focused events, and elevates student voices to guide program design and evaluation.

Duties and Responsibilities:

Family Engagement

  • Build and maintain trusting relationships with families, students, and parents/guardians to ensure personalized support for each student’s participation and success.

  • Organize quarterly family nights and informational workshops.

  • Develop and distribute family-oriented communications (newsletters, resource guides, updates).

  • Collaborate on creating engaging content for the BSA Instagram and the parent Facebook group to keep families informed and connected.

  • Facilitate parent/guardian surveys to capture feedback, track participation metrics, and report key insights to the Program Coordinator and Co-Executive Directors.

Student Voice & Advocacy

  • Facilitate monthly student advisory meetings to gather input on program offerings.

  • Elevate student recommendations to Program Coordinator and Co-Executive Directors.

  • Lead the development and administration of student surveys, analyze engagement data, and deliver regular reports on trends and outcomes.

  • Partner with students to co-create content for the BSA Instagram, spotlighting their voices, projects, and successes, and support broader social media outreach.

Cross-Campus Outreach

  • Liaise with school and campus staff to coordinate family access to on-campus resources.

  • Support statewide conference participation and advocacy efforts.

Feedback & Continuous Improvement

  • Design and implement feedback surveys for families and students.

  • Synthesize data into actionable insights for program refinement.

Qualifications:

  • Minimum of 2 years’ experience in community outreach, family services, or education.

  • Demonstrated ability to communicate empathetically and collaborate effectively with individuals from diverse cultural and socioeconomic backgrounds.

  • Strong attention to detail, with the ability to manage multiple stakeholder relationships, maintain organized workflows, and communicate clearly and effectively.

  • Proven experience leading group sessions, facilitating discussions and designing group activities and events that engage participants.

Other Requirements:

  • Availability for occasional evening/weekend events.

  • Reliable transportation for community site visits.

  • Must pass a background check.

KPIs & Performance Metrics:

Success in this role is grounded in clear, measurable outcomes that not only drive overall program effectiveness but also support your professional growth. You will work with your manager to define key performance indicators such as engagement levels, relationship-building touchpoints, and feedback implementation that reflect both student and family satisfaction and the operational health of HJSB’s BSA program. Regular performance reviews will leverage these metrics to celebrate successes, identify areas for development, and inform ongoing coaching and support.

Compensation:
 $ 22/hr.

Our Mission

Healing Justice Santa Barbara aspires to uplift all Black/African-Americans to affirm that they are deserving of safety, love, equity, respect, and joy.

We are a Black led and Black centered 501c3 nonprofit organization based in Santa Barbara County. Formed in response to the de-stabilizing impacts of racism and anti-blackness, we aspire to build resilient communities for the African diaspora and other marginalized people along the Central Coast. We understand that our collective healing and liberation is essential to creating a more equitable Santa Barbara, therefore we center, uplift, and meaningfully create space that empowers ALL Black people including; Black LGBTQIA+people, Black people with disabilities, undocumented Black people, underserved Black people and Black people that speak in African American Vernacular English. In keeping with the principles of a healing justice framework, we demand that self-care be reimagined as collective investment in community care. We do this with the goals of providing a Black/African-American Cultural Resource Center, celebrating and funding the Arts, Public Safety, Support for Our Youth in Education, Environmental Justice and Sustainability, Outreach, and Meaningful Collaborations.